Contact

Contact email

For any question, problem or correction: soporte@explicatucontrato.com.

We aim to reply within 2 to 3 working days. This is a one-person project, so occasionally it may take a little longer.

Problems with a report

If you paid for a report and could not access it, write to us with the date and approximate time of purchase. We do not need — and do not want — you to send us the contract.

Reports are kept for a limited period. After that they cannot be recovered: the original text is never stored, so they cannot be regenerated. In that case we refund the payment.

Content corrections

If you spot an error in a guide or an out-of-date legal reference, tell us. Pointing to the specific article or statute helps us verify it quickly.

These reports are genuinely welcome: Spanish housing law changes often and we do not always catch it in time.

Complaints

Complaints should be sent in writing to soporte@explicatucontrato.com or to the postal address for communications given in the Legal Notice.

As a consumer you may also turn to the consumer protection bodies of your autonomous community.

Data protection

To exercise your rights of access, rectification, erasure, objection, restriction or portability, write to soporte@explicatucontrato.com. The Privacy Policy sets out what data is processed and for how long.

What we cannot do

We do not give legal advice by email and we do not review contracts manually. We are not lawyers and cannot tell you what to do in your specific situation.

If you need a legal opinion on your circumstances, consult a qualified lawyer or your local bar association’s legal guidance service.